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Didn't receive a password reset email

If you requested a password reset but didn’t receive the email in your inbox, here’s what you can do:

  • Give it a few minutes: Emails can sometimes take a little while to arrive, so please be patient.

  • Check your spam or junk folder: The email might have been mistakenly filtered into these folders.

  • Look in other inbox tabs: Be sure to check tabs like Promotions, Updates, or other filters in your inbox.

  • Add us to your contacts: To ensure you receive future emails, add support@studybuddy.com to your contact list and request a new reset email.

  • Reach out to us directly: If you still haven’t received the email, contact us at support@studybuddy.com, and we’ll assist you personally.

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Last updated 8 months ago

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