> For the complete documentation index, see [llms.txt](https://help.studybuddy.gg/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.studybuddy.gg/getting-started/account-troubleshooting/didnt-receive-a-password-reset-email.md). # Didn't receive a password reset email * **Give it a few minutes:** Emails can sometimes take a little while to arrive, so please be patient. * **Check your spam or junk folder:** The email might have been mistakenly filtered into these folders. * **Look in other inbox tabs:** Be sure to check tabs like Promotions, Updates, or other filters in your inbox. * **Add us to your contacts:** To ensure you receive future emails, add to your contact list and request a new reset email. * **Reach out to us directly:** If you still haven’t received the email, contact us at , and we’ll assist you personally. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.studybuddy.gg/getting-started/account-troubleshooting/didnt-receive-a-password-reset-email.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.