StudyBuddy
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    • âť“FAQ's
  • StudyBuddy Website
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      • Make sure the extension is enabled
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  • Billing & Subscriptions
    • I am getting billed after I canceled
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    • How do I cancel/pause my StudyBuddy subscription(s)?
    • How will I be charged?
    • My payment method was declined
    • How can I update my billing details?
    • StudyBuddy Billing Policy
    • Can I get a refund?
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  • Here are some common reasons why your credit card might be declined:
  • More about Payment:
  1. Billing & Subscriptions

My payment method was declined

Only your bank or credit card issuer can provide specific details on why a transaction was declined. Please contact them directly for clarification and assistance.

Here are some common reasons why your credit card might be declined:

  • Incorrect Card Details: Verify that you have entered all card details correctly and try again. Accurate information is crucial to avoid transaction issues.

  • Transaction Flagged as Suspicious: Our system may flag certain transactions as suspicious, which can result in a decline.

  • Insufficient Funds: Ensure you have enough funds in your account to complete the purchase or try using a different card.

By addressing these common issues, you can improve the chances of a successful transaction in the future. Make sure your payment information is secure and up-to-date to avoid any disruptions during checkout.

More about Payment:

  • More on Updating Your Payment Details​: How can I update my billing details?

  • ​More on Accepted Payment Methods​:

If you need further assistance, please contact us at support@studybuddy.com.

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Last updated 8 months ago