StudyBuddy
  • Getting Started
    • 👋Welcome to StudyBuddy
    • 📩Contact Us
    • ❗Account Troubleshooting
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  • StudyBuddy Website
    • StudyBuddy Dashboard
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  • StudyBuddy Extension
    • Installation Setup
    • Troubleshooting
      • Make sure the extension is enabled
      • StudyBuddy Button isn't showing up on my platform
      • Screenshot Feature not working
      • StudyBuddy Chrome Extension not working on a specific website
      • Making sure the Chrome Extension is up-to-date
    • Chrome Extension Disclaimer
    • StudyBuddy Button
    • Screenshot Feature
  • Billing & Subscriptions
    • I am getting billed after I canceled
    • Unauthorized charge from StudyBuddy
    • How do I cancel/pause my StudyBuddy subscription(s)?
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    • StudyBuddy Billing Policy
    • Can I get a refund?
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  • Reinstall the Extension:
  • Enable AI Toggle:
  • Check the StudyBuddy Button toggle:
  • Still not seeing the StudyBuddy Button?
  1. StudyBuddy Extension
  2. Troubleshooting

StudyBuddy Button isn't showing up on my platform

If the StudyBuddy Button isn't showing up, here's what you can do:

PreviousMake sure the extension is enabledNextScreenshot Feature not working

Last updated 7 months ago

Be sure to check out our Troubleshooting Video for help with any issues you may encounter

Troubleshooting

Reinstall the Extension:

Follow our Installation Guide to reinstall the StudyBuddy extension.

Enable AI Toggle:

Ensure the AI Toggle on your Chrome extension dashboard is enabled. Follow this guide for detailed instructions: Make sure the extension is enabled

Check the StudyBuddy Button toggle:

Make sure the StudyBuddy button is enabled on your extension:

Still not seeing the StudyBuddy Button?

If the StudyBuddy button doesn’t appear on your homework or assignment, it might be due to the platform you are using not being supported. In this case you are recommended to use our "Screenshot Feature"

25MB
Set-Up (1).mp4
Video Tutorial